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Privacy policy ...
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Privacy Statement

Privacy This Privacy Statement describes how Dragon Technology Ltd, the UK-based company which operates this web site, collects and uses personal information obtained from users of the web site. In accordance with the UK Data Protection Act 1998, Dragon Technology Ltd is registered as a Data Controller with the Information Commissioner. Dragon Technology Ltd promises to comply with all its legal obligations under the Act when collecting and processing personal data.

In the statement that follows, We refers to Dragon Technology Ltd, and You refers to users of this web site.

Collection of personal information

When you place an order, or create a user account, we collect personal identification information, such as your name, your email address, your postal address, your phone number and your fax number.

Use of your personal information

The data we collect about you via our web site is used to manage your orders and supply you with products and services.

We can also use your personal identification information to inform you of critical service announcements which may affect ongoing services we are supplying to you.

We can use your personal information to inform you by email of product and service updates only if you have given your explicit consent (see E-mail communications, below, for more on this).

We employ other companies on our behalf. Examples include delivering packages and processing credit card payments. In the terminology used by the Data Protection Act, these companies are termed third party Data Controllers. They have access to personal information needed to perform their functions, but may not use it for other purposes. In accordance with the Act, we reveal the identity of these Data Controllers as Royal Mail (delivery services), PayPal (who perform credit card processing) .

We have no knowledge of your bank details or your credit card details when you pay for goods and services on-line by credit, debit or charge card. All on-line card payment transactions are handled by PayPal, and we never see your bank/card details. If you intend to pay for goods and services purchased from this web site by card, we encourage you to consult the privacy policy statement of PayPal, which is accessible from their main page by clicking 'Privacy' (at the bottom of the page).

We will not sell, rent or yield customer lists to third parties.

We will not use nor divulge any personal information without your explicit consent, unless obliged by the law, or if we are convinced, in all good faith, that such an action is necessary to:

  • conform to the legal decrees or to yield to a legal process concerning Dragon Technology Ltd or the site ;
  • protect or defend the rights or the property of Dragon Technology Ltd ;
  • to act in the event of critical circumstances, in order to protect personal safety of another customer or the public.
E-mail communications

We use email to confirm orders, to notify you of your order status, and to contact you when we have questions about your order.

We sometimes send emails to inform you of technical problems, and service updates relating to a service we are providing to you on an ongoing basis. These emails are an essential part of the service you have ordered.

You may also optionally subscribe to our low-traffic newsletters and product update emails, which we send out occasionally to notify customers about changes to our catalogue. If you opt in to receive these product update emails, and you later decide you no longer wish to receive them, you can ubsubscribe as described in the welcome email, and at the bottom of all email newsletters.

Use of cookies

A cookie is a small piece of information stored on your computer when you visit certain web pages. Cookies can't excute programs or introduce viruses on your computer.

This site uses cookies only to keep track of your current browsing session. No personal information is stored in these cookies.

Almost all web browsers can be configured to either accept or refuse cookies. Most Web browsers automatically accept cookies, but you can generally modify your browser settings to refuse them if you so wish. Modern web browsers generally give you fine control over which cookies can be accepted. For example, you can usually opt to refuse cookies altogether, accept only "first party" cookies (those from the originating web site only), or all cookies (a more permissive setting that includes both "first party" and "third party" cookies). Our web site uses first party "session cookies" to keep track of the state of your interaction with the site. Session cookies are short-lived, in that they disappear when you close your web browser. If you opt to refuse cookies altogether, you may not be able to use all of the services on our web site. For example, the shopping cart and online credit card processing rely on first party cookies being enabled.

Security of your personal information

We do everything in our power to secure the personal information that you provide. The data is stored on servers housed by 1&1 Internet Ltd and on our own premises, in a controlled and safe environment, protected against all unauthorised access, use and disclosure.

Retention of your personal records

We will not keep your personal information for longer than is necessary. Our policy is to keep your account information on file for as long as we are still supplying ongoing services to you, and also (so that we can provide after sales support) for a period of 18-months after your most recent purchase from us (product or service). Some information necessary strictly for accounting/ledger-keeping purposes will be kept for longer (The UK Inland Revenue requires us to keep accounting and tax records for at least five years).

Third Party disclaimer

We are not responsible for the confidentiality clauses or the contents of external sites. External sites are those whose address does not begin with or

Modifications to this privacy statement

We may update this Privacy Statement from time to time, so we encourage you to regularly consult it so that you are fully aware of the manner in which we are protecting your personal information.

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